This is a repair service, you must ship us your module(s) for repair! You are not purchasing a replacement part.
Este es un servicio de reparacion, ¡debe enviarnos su modulo para su reparacion! No esta comprando una pieza de repuesto.
How does this repair service work?
1. First make a purchase for this repair service
2. A message with packaging and shipping instructions is sent to you
3. Ship your board
4. We test it and then repair it
5. We ship it back to you
Models Affected
XVT553SV
Different part/board numbers we service:
0171-2272-3237
3655-0122-0150
Main board failures our service covers:
HDMI ports don't work
No sound out of the HDMI ports
TV does not turn on
Vizio Logo keeps blinking but never turns on
Other failures may occur. Please contact us first if your failure is not listed.
Common Questions:
What is the turnaround time for repair?
3-5 business days after we receive your defective module(s)
What if my symptom is not listed or I have another unlisted issue?
We are able to repair most symptoms that are not listed, please message us prior to placing an order
What if I'd like to ship multiple boards for testing?
We charge a non-refundable $20 flat bench fee per each additional module to be tested along with any additional return shipping fees.
Do you work on boards that have been serviced before or have missing parts?
No.
What happens if you can't fix my board?
If your part or device can't be repaired a refund will be issued minus a repair attempt fee of 50% of the value of the service. Please know that we do everything in our power to repair your part, our techs sometimes spend several hours working on 1 board/device, if it is deemed non-repairable it's a decision that was not made lightly.
What if you receive my board in working condition and it passes your tests?
If we receive your module(s) in working condition, a refund minus a non-refundable bench fee of 30% will be incurred along with return shipping fees.
Warranty Terms:
Warranty is for 1 year. Warranty does not cover lightning strike, physical damage and failures that are not related to the original repair. The warranty starts from the date of departure of our repair center.
A 30% testing fee and S&H will be incurred if the module is sent to our facility and is found to be functional. Payment of these fees are required before the module can be returned to you. Customer is responsible for all return S&H costs to our facility for warranty repairs.