This Optel Vision CountSafe CS00004V01.02 Inspection System / (2) Heads & Accessories is in great condition and is guaranteed to be functional. This system came from a large pharmaceutical company that had surplus equipment. At time of listing, it is unclear if these inspection devices are in used or uninstalled condition as they were shipped directly from the manufacturer to the previous owner. We urge customers to view all photos as they show overall condition, included accessories, and useful information. Please note that listing only includes what is shown in photos and does not include any additional accessories or software required for operation. Although we do not have the means for full testing, we are offering a 30-day full money back guarantee return policy on this system. Buyer handling return shipping. We will be happy to provide additional information as well as photos so please feel free to contact us with any questions.