Title: Process Mapping, Process Improvement, and Process Management: A Practical Guide to Enhancing Work and Information Flow
Author: Dan Madison

New book: ships from United Kingdom via airmail with tracking, delivered by USPS, usual timescale around 2 weeks.

Publication Date: Aug-31-2005.
Binding: Paperback.
Pages: 320.
Dimensions (LxWxH): 0.70 x 5.90 x 8.90 (inches).