BUYING & RETURNS:

WHEN BUYING:

• IF YOU'RE NOT SURE ABOUT A PART OR AN ITEM FOR YOUR VEHICLE, PLEASE CONTACT US AND WE WILL GET YOU THE RIGHT PART.  WE HAVE OVER 20 YEARS OF LEXUS AND TOYOTA EXPERIENCE.
• VEHICLE IDENTIFICATION NUMBERS (VIN) IS  VERY HELPFUL WHEN ORDERING A PART.
• LET US HELP YOU FIND WHAT YOU NEED.

WHEN RETURNING A PART:

• OUR POLICY IS VERY SIMPLE. IF FOR ANY REASON YOU DO NOT FEEL SATISFIED WITH OUR PRODUCT, WE WILL REFUND 100% OF YOUR  MONEY (EXCEPT SHIPPING). WE ONLY ASK THAT YOU SHIP THE ITEM BACK. NO QUESTIONS ASKED!! HOWEVER, A 20% HANDLING CHARGE WILL APPLY TO SOME RETURNS. PLEASE INQUIRE.
• THE BOX/BAG HAS TO BE IN GOOD CONDITION. CAN NOT BE RIPPED, MARKED OR HAVE ANY DEFECTS.  THE PACKAGING CAN NOT BE DAMAGED.
• NO RETURN AFTER 30 DAYS FROM PURCHASE.