Brand new: The item was never opened or removed from the manufacturer's seal or original shrink wrap.
Like new: The item looks as if it were just taken out of shrink wrap. It has no visible wear, and all facets of the item are flawless and intact.
Very good: The item is used but still in very good condition. There is no damage to the jewel case or cover: no scuffs, scratches, or cracks. The cover art is included. The CD/DVD doesn't skip.
Good: The item is used but in good condition. It may have minor damage to the jewel case, including scuffs or cracks, or to the item cover, including scuffs, scratches, or cracks. The cover art is included for a CD. The CD/DVD doesn't skip.
Acceptable: The item has obvious and significant wear but is still operational. There may be tears or holes in the case. See the seller's listing for full details and a description of any imperfections