SHIPPING
This item ships within 1 BUSINESS DAY (NOT INCLUDING WEEKENDS OR HOLIDAYS) from when your payment is received or cleared.
Express items ship in one day OR LESS.
Your item will be professionally packaged and shipped via UPS or USPS, with Delivery Confirmation & Tracking Info automatically provided to you at no extra cost!
BUYERS from AK, HI, PR, APO/FPO, GUAM & the Virgin Islands
You must send me your zip code BEFORE YOU BID or PAY so I can send you a quote/invoice with the exact shipping costs and I'll get back to you in less than 12 hrs. (usually in less than an hour).
INTERNATIONAL BUYERS
I always ship within the time frame listed, so please do not penalize me for slow shipping...I have no control over how long it takes the postal carrier or customs to process your order.
Friendly reminder: your cost for postage is just that; you are responsible for paying any additional fees or tariffs your country may impose on imports.
COMBINED SHIPPING
many items already have combined shipping calculated into the checkout system, but ... many don't.
Thus, if you don't see combined shipping, then please inquire about the possibility of receiving a greater discount on shipping for winning several items within a 7-day period being sent to the same address.
I'll get back to you in less than 12 hrs. (usually within an hour).
CONTACT INFORMATION
email: info@soulstouchgifts.com (please mention your username in the subject line so your email is not treated as spam, and will get responded to promptly).
phone toll free: (800) 922-1751
Please feel free to contact me with any questions, ideas, requests, concerns, etc...
I will get back to you in less than 12 hrs. (usually within an hour or so).
REFUND POLICY
All items are guaranteed to be free from defect and described accurately, or your money back!!!
If my description of an item is grossly misrepresented, then I will even pay for the return shipping.
Although rare, if the item was damaged during shipping then please let us know within 7 days so we can determine the proper return procedure. Be assured we will take good care of you (send you a return label, etc.).
100% SATISFACTION GUARANTEED!
Your Satisfaction is my number one priority and I plan to exceed all your expectations.
I am a 100% Positive Feedback,, and aim to EARN the positive feedback I hope you leave me.
If you are not satisfied for ANY reason, please do not hesitate to email or call to communicate with me BEFORE you leave feedback.
At Souls Touch Gifts, we hope our products bring you, and those you share them with, much joy and many blessings.
THANK YOU FOR LOOKING & HAVE A GREAT DAY!