Shipping & Delivery
Standard shipping is our default shipping method. Under this option we generally use either (FedEx Ground) or (USPS) to ship your package. All shipping charges are calculated by FedEx or USPS and will be displayed at time of checkout. Purchaser is responsible for all shipping, import and brokerage fees assessed by your country's customs center. Please note: Offer for free standard shipping is only valid in the continental United States (Excludes Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands).
Express Shipments we prefer to be notified by noon, but we can generally process them until 3:00pm (Arizona Time). After 4PM is often possible - but will carry an additional fee of $75.00 (as we have to deliver the parcel to a local terminal). We're happy to receive your order and will do whatever is necessary to get your order processed immediately.
Freight Shipments If your order is over 150 pounds, or we deem it necessary to keep your order safe (in example, heavier refrigeration equipment), your order will ship on a pallet, using R&L Carriers, FedEx Freight, etc. We can also handle truckloads and partial shipments of heavier machinery.
International Shipping We offer swift, economical shipping via USPS, DHL and FedEx. Please contact us if you would like an international shipping quote. Unless otherwise negotiated, international customers are always required to pay all applicable taxes, duties, and fees. USPS, UPS and FedEx generally bills these charges prior to delivery.
Payment Policy
We accept (Visa, MasterCard, American Express and Discover) and Paypal the secure online payment portal
We can also process other payment methods by contacting through our online contact page.
Return Policy
Products may only be returned if defective. If you have any issues with your item, we must be notified within 14 days of delivery.
If you need anything beyond that, let us know and we will try to work something out. since we rarely find issues with our equipment, problems are handled on an issue-to-issue basis.
We work with our customers to take care of exchanges, repairs, returns, etc.
Before purchasing, please check into the equipment and examine the photos to ensure this is exactly what you want. If available, we supply a manufacturer's description and specifications.
Otherwise, only the information listed on the item itself is carried over to the description. Again, if something is not pictured, it is not included.
If an item needs to be returned (for any reason), we do not refund the cost of "return" shipping and handling.
If you have any questions, please be sure to contact us before the sale
