About Us
We are direct importers of oriental rugs ALL AUTHENTIC HANDMADE with over 32 years positive experience. Due to the excessive inventory in our warehouses throughout the world including Iran, India, Europe, Pakistan and China we are offering original authentic handmade rugs below wholesale prices.Our rugs are all HANDMADE, not machine made, not hooked, not hand-tufted..
Return Policy
Satisfaction Guarantee Policy
LOVE IT,OR RETURN IT
Bid with confidence, all our rugs come with satisfaction guarantee policy. Not happy with the item you received? Just contact us for authorization# within 14 days after delivery date and return the rug for full refund (less shipping charges).
Shipping
SHIPPING stated in description, free or flat fee, applies for Continental U.S 48 States Only.for shipping other than the 48 continental states including Alaska, Hawaii, PR, APO, any country out of USA, Please Contact us for quote before bidding.
Payment
We accept the following forms of payment
Credit Card
and PayPal
When using PayPal, please note that we ship to confirmed address only. All payments must be received within a week from the date of closing otherwise We reserve the right to re-list or remove the item.
.
Contact
- We're more than happy to answer your questions through this form.
- Ask us your questions and we'll get back with you as soon as possible.
NEW:
We proudly
offer the easiest, safest
way to shop for a rug at no cost to you, enjoy...
free
trial,
with our Free return label
policy. No cost
to you, no fee, no restocking fee, You are protected, Shop
rugs with us is 100%
risk-free, win-win.
IMPORTANT:
Please note that this
rug is a genuine
handmade, Despite machine or factory made rugs almost all hand
knotted rugs
more or less have some kind of imperfection which is normal and
natural that's why handmade rugs are called "perfectly
imperfect",
it is just the charm and nature of hand-knotted rugs.
If you find any imperfection
more than just
the nature of the rug and you feel it should have been
mentioned, then be sure
that we would take it as an oversight on our end and would work
this out to
your satisfaction. We would pick up the rug or would send return
label to you,
( off course needless to mention 100%
refund is always your option), our motto is “Love
it
or we would take it back “. We do our
best to avoid reruns and if we
notice anything more than just a normal imperfection in the rug,
we would
mention it in the description.
We
endeavor to provide accurate descriptions of all items. If you
feel that an
item was received in a condition or colors other than as
described, before
posting unfavorable feedback or
opening a case with item not as described, we urge you to please
contact us
directly so that our
friendly customer service assist you to your satisfaction.
If
you find the colors of a bit other shade it is because of the
lights, camera
and monitor settings which show slightly different colors from
actual. Therefore we
offer best satisfaction
guarantee with FREE
shipping and FREE
return,
making it easier than ever to shop for a rug confidently in your
own room.
We
are doing our best to be number one online rug seller by
providing the
lowest prices guaranteed & best customer service. If you
have any
question or any concerns please message us . Monday through Friday 10 AM to 5 PM EST time, we
would reply same day, Inquiries made outside of these hours will
be answered as
soon as possible.
Thank you for showing interest in our Handmade Rugs!
Sincerely,
BestRugPlace
