BOW 41843 HO 70 Ton 14 Panel Hopper Santa FE and 50 similar items

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You have 30 days, from date of purchase, to return or exchange an item(s). All items being returned for exchange and / or refund and MUST be returned in the same new condition which they were shipped to you including the original packaging and all included instructions, manuals, etc. Items returned must be in a sturdy shipping box to avoid damage. Any item(s) that have been modified in any way, but not limited to, changes in appearance, (weathering, decals, painting), additional and/or removed or replaced parts, will not be accepted and will be returned to the customer with no refunds, credits or exchanges given. Please include a note with your return explaining in detail why you are returning the item(s). If an item is defective please describe the issue in detail. If an item is damaged please specify the type of damage and where it is located on the item(s). Include a copy of your receipt or packing slip with your return. All warranty issues must be returned to the manufacturer. Request return process emailing us at sidetrackhobbies@frontier.com We will not reimburse return shipping costs.