All customers have 3 days from when they receive their item to return the item for a refund, we charge a 10% convenience fee for all non-defective returns. It is the customers resposibility to return the item in proper condition and to pay all postage and insurance on the return item. We do not guarantee water resistance on pre-owned watches. Please contact us for an RMA# before making a return. Items listed AS-IS, no returns will not be accepted and should be considered all sales final.