Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!
Return policy
Refunds available: See booth/item description for detailsWe gladly Accept Returns and Exchanges
Contact us within: 3 days of delivery
Ship items back within: 7 days of delivery
Please contact us if you have any problems with your order.
Conditions of Returned Item(s)
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Canceling a Purchased Order
Materials to craft each handmade item are purchased immediately after the sale/transaction. Should you feel the need to cancel your order, please contact HCProductsCo immediately. Any deviation from the stated timetable is subject to a 35% Cancellation Fee for the order.
Returning a Purchased Item
Each item is handcrafted to meet the needs of each individual buyer and for this reason HCProductsCo charges a 35% Restocking Fee should the item(s) be returned for any reason. Any item(s) returned will be inspected upon arrival to HCProductsCo and if the item(s) are damaged, additional fees will apply.
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Shipping discount: Shipping weights of all items added together for savings.
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