Seller Community Forum

3 answers

0 votes

Did a search for a place to post a 'wanted to buy' item, found a link to a board and posted there. Now I'm seeing that the Items Wanted board isn't getting any exposure and may soon be gone. So, will anybody see it? If not, is there another ...

asked over 9 years ago

5 answers

0 votes

Shoppers can't find you by shop name on mobile?

I've sent buyers to Bonanza and they message me to say they are unable to find my shop from the Bonanza front page search bar on mobile. I tried searching myself on my tablet and phone and sure enough it says I don't exist. How are people supposed...

asked over 9 years ago

1 answers

0 votes

My photos wont save to the listing

I've tried taking a picture through the app with my phone directly to the listing, selecting saved photos from my phone, and I've tried uploading pictures from my computer...nearly every time it says my changes were saved but when I go back to the...

asked over 9 years ago

1 answers

0 votes

Bonanza daily tokens vanishing

Hi I rarely miss my daily tokens. But lately there have been a few times when I KNOW I clicked my tokens the day before, but the next day it shows I didnt get tokens for that day. At first I thought I was just forgetful but now I KNOW its no...

asked over 9 years ago

3 answers

0 votes

Is 'import items from inventory file' normally this slow?

I haven't used bonanza for a long time and just trying to get started again, but I'm not getting on at all well with the upload. My .csv file was uploaded literally hours ago, but seems to be going nowhere fast. > 0 items out of a total of ...

asked over 9 years ago

1 answers

0 votes

Item variations not updating to other listings?

I have a few listings set up where I individually added item variations (color choices). The items are all in the same category. Since I offer multiple color options for these items, I want to be able to get the drop down for each listing so the b...

asked over 9 years ago

5 answers

0 votes

Views

How Do I Remove search crawler activity in My Views on My items? Thank You

asked over 9 years ago

4 answers

3 votes

Can't seem to locate the shipping status of my order.

Seems to be hidden for some reason. Why?

asked over 9 years ago

4 answers

3 votes

Has everyone else noticed?

This isn't really a question but wanted to give Bonz a HUGE thumbs-up for the new feature I came across this morning! I've been off for a couple of days and today, checking fees, I see that there is a way to print out your monthly sales reports/st...

asked over 9 years ago

3 answers

0 votes

What is the green update button.....

In my booth add or edit items, what is the green button for update booth exactly for and why would I use it?

asked over 9 years ago

1 answers

0 votes

Is it possible to verify sellers account with a visa card?

I don't have a credit or debit card.. I have Paypal opened with my Visa card.. but I can't seem to verify my sellers account with the number of this card.. what can I do?

asked over 9 years ago

3 answers

0 votes

Amazon payments. is this now automatically linked to bonanza to record shipping?

I can not find a place to enter the Tracking number on Amazon Payments. Also, I did not receive an email from them notifying me of the sale, but the payment is on their site, marked Completed and Closed. You use to have to mark it shipped and ...

asked over 9 years ago

6 answers

0 votes

Offers accept or deny?

So I got an offer and can only select Accept or Deny, is there no way to make a counter offer on Bonanza? I only see a Accept or Deny button?

asked over 9 years ago

1 answers

0 votes

Is there a way to relist an item under newly listed items?

How do you relist an item? Can I take an item off the last page in my shop and bring it to the 1st page?

asked over 9 years ago

4 answers

1 vote

Cannot make a seller account?

I keep [URL removed] "Whoops. There was an error. You do not currently have an active Booth Payment Account. Please create one or update your current account first." But I have already added my card?

asked over 9 years ago

1 answers

0 votes

How to switch over from checkout with amazon to pay with amazon?

I have checkout with amazon, I know its changing over to pay with amazon. Do I have to sign up again to get a new merchant key? Every time I go through the process for signing up with pay with amazon, during registration it just stops and says we ...

asked over 9 years ago

2 answers

0 votes

Feed file is in a format that we don't support:

File Feeds are not being uploaded into my Google Merchant Center account. Do I need to manually upload them? If so how do I get my file? Do I need to change something? or do I have to be a paid account on Bonanza to have this option?

asked over 9 years ago

2 answers

0 votes

Can't find link to my fees i paid in 2015

I have looked for the link to what I paid in fees from sales in 2015. Thanks

asked over 9 years ago

1 answers

0 votes

How do i get my items in my booth onto my bonanza webstore? more than half are not there at all.

I can't find out how to move items from my booth to my webstore, only half my booth items are in my webstore and I have no idea why the rest aren't there. Thanks! Elizabeth

asked over 9 years ago

3 answers

0 votes

Stop thief, my bonanza lapsed for two days & when it came back none of my 190 listings.....

How do I get my listings back after a two day lapse? I had over 190 listings & now I have none. Sorry guys but If I can't get them back I am not investing that type of man hours again!

asked over 9 years ago