Soft Wool Cat Cave Warm Kitten House Round and similar items

Thank you for your purchase! We want you to be completely satisfied with your order. If you need to return an item, please review our return policy below:

Return Policy
Return Period:
You have 30 days from the date of receipt to initiate a return for any reason.
Return Process:
For US Orders:

Returns are free for all domestic orders.
Simply contact our customer service to initiate the return process, and we will provide you with a prepaid return label.
For International Orders (Outside the US):

The buyer is responsible for covering the cost of return shipping unless the return is due to an error on our part (e.g., wrong item sent, defective product).
If you believe your return qualifies under this condition, please contact our customer service for assistance.
Return Conditions:
Items must be returned in their original condition, unused, and with all original packaging and tags intact.
Once we receive your returned item, we will process your refund within a few business days.
Additional Notes:
Please reach out to our customer service team for any questions regarding the return process or if you need assistance with your return.
We appreciate your understanding and look forward to serving you in the future!
Thank you for shopping with us!