Seller Community Forum

Hello. I set up a listing to ship to Canada, Australia and the United Kingdom. Can one of you from your country as above take a look at the listing in my booth and tell me what happens? I set the listing to calculated shipping and set the s...

asked 9 months ago

When purchasing labels through Bonanza, how do you add a note about shipping? Before, I would click "mark as shipped" and enter the tracking and add a shipping note in the box with a link back to my booth. I did find the box after I purchas...

asked 9 months ago

Hello. Here is a list of questions that I have on international shipping here on Bonanza : 1. Do you ship international? 2. If so, how are your sales internationally? 3. Which countries do you ship to or maybe it is easier to say which o...

asked 9 months ago

Effective March 2, 2024, final value fees are due on the 2nd of the month following your completed sales. When you have fees due ($ 3.00 or more), there will be a link that appears on your billing statement from the last three days of the curre...

asked 9 months ago

Hello Community!! Bonanza’s Community Help page is a place you can get general questions about items answered from the community. 1. You can ask any general question that would benefit the community such as “What’s the most effective way to ...

asked 9 months ago

Hello all, I have had my Bonanza booth for a couple of years now and have only had a few sales. What can I do to increase sales or Google ranking? Is it true that there is an issue with having the same inventory on Ebay as on Bonanza? I love...

asked 10 months ago

how do we go about setting up our approved shipper(stamps.com, endicia.com)with bonanza via API. there are no instructions on how to do that?

asked 10 months ago

We have finalized our due diligence and the impact of the recent bug affecting the shipment assessment fees. On November 8th, we implemented shipping assessment fees to encourage sellers to use Bonanza’s integrated shipping which streamlines th...

asked 10 months ago

When does Titan membership activate? I subscribed to the strongest Titan membership So far the ads have not been activated Purchased yesterday afternoon So far, the turbo ads have not been activated

asked 10 months ago

We wanted to provide an update as our team continues to work to understand the complete impact of a new release that was made a few days ago. Our development team made a change in how sellers were opting out for the shipping assessment fees. The c...

asked 10 months ago

Bonanza Shipping was launched to save our sellers both time and money. We are able to offer the lowest possible rates for FedEx, UPS and USPS to our sellers no matter the size of their business. Now, small businesses can access the same rates as m...

asked 10 months ago

Last week I had decided to purchase the Gold monthly Subscription, my store had been doing well with sales everyday before that but I was ready to expand my store and was hoping this would help. Fast forward 4 days and I have completely stopped re...

asked 10 months ago

Hello, I would like to be able to have Amazon Pay as a checkout option. When I click through the following link; https://support.bonanza.com/hc/en-us/articles/360001149792-How-do-I-accept-payments-via-Amazon-Pay-on-Bonanza- And choose "Get S...

asked 10 months ago

It's been a while since I've sold anything on Bonanza. I see the purchase money in my paypal account. That's fine. And I just ordered postage, but where does the money for postage come from? Is it going to be billed to me?

asked 10 months ago

a buyer purchased an item and now is requesting to change their ship to address

asked 10 months ago

I saw where someone had a puzzle and was posting they would mail it media mail. Is it correct that a puzzle can be shipped this way or no?

asked 10 months ago

Hi, i've tried to import listing from my etsy shop and fail due to "columns are [URL removed] description,price, title". How is it possible the file extracted from etsy does not have the correct data? Thank you

asked 11 months ago

Hi, I just wanted to inform you that there are phishing attacks going on. They send messages through bonanzas messaging system so that the notification email that follows is received from a correct email address (=automailer@bonanza.com). The tar...

asked 11 months ago

I'm not sure why but it appears that the shipping on Bonanza is defaulting to Priority Mail for many or all of my eBay listings. Is anyone else experiencing this, and what can be done about it? I've had a few sales recently where the buyer has pai...

asked 11 months ago

I sell on 3 platforms as well as my own independent website (not speaking of the Bonanza webstore, I also have a regular webstore besides the Bonanza webstore). I used shippingeasy.com as they automatically pulled all orders from all the platforms...

asked 11 months ago