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3month-Online Study Guides to pass your NY Real Estate CE License Exam
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3months-Online Study Guides to pass your NY Real Estate CE License Exam
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3month-Online Study Guides to pass your NY Real Estate CE License Exam for $64.99
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examples:
CPM means:
Certified Property Manager.
Certified Property Mentor.
Certified Property Management.
Certification of Property Managers.
Which of the following statements demonstrates how population growth has affected property management in the United States?
It has increased demand for professional property managers.
Higher crime rates with urbanization have led to less specialization in property management careers.
Less property managers are needed as monopolies in the industry have become commonplace.
The need for property managers has become limited to large metropolitan areas.
______________ managers administer the daily affairs and oversee the maintenance of property and facilities jointly owned and used by the homeowners through the association.
Associative joint
Joint maintenance
Homeowner representative
Community association
If a property manager deals with properties that conduct commerce, what real estate market does a property manager represent?
Agricultural
Commercial
Multi-family
Residential
A _________ inspects the structural parts of a building.
leasing agent
building engineer
maintenance supervisor
structural supervisor
Condominiums and multi-family units are examples of __________ properties.
commercial
residential
special purpose
industrial
All of the following are examples of senior property management positions, EXCEPT:
executive.
property supervisor.
asset manager.
Certified Property Manager.
A portfolio manager is also known as a(n):
asset manager.
regional manager.
money manager.
on-site manager.
The main function of the professional property manager is to __________ and __________ the property.
preserve / increase the value of
maintain / clean-up
buy / sell units of
develop / dispose of
Which of the following are commercial properties?
office buildings.
shopping centers.
warehouses
all of the above
An example of a specialty position is:
maintenance.
supervisor.
building engineer.
manager.
Which of the following is a geographic, economic, or specialized subdivision of a specific market?
Neighborhood
Submarket
Borough
Block
People interested in a career in property management receive education through colleges, membership and certification in professional organizations, and:
television real estate programs.
visits to property management companies.
purchasing property.
on-the-job training.
A person who owns an individual unit together with the shared use of common areas and facilities has what type of real estate ownership interest?
Communal interest
Common interest development
Commercial development
Community health facility
What organization issues the CPM certification?
Institute of Real Estate Management
National Apartment Association
National Association of Residential Property Managers
Building Owners Managers Institute International
Many property managers often have:
financial problems.
a master’s degree.
little professional experience.
a real estate license and/or professional certification.
Which of the following is a commercial property specialist that manages property owned by colleges and universities (non-profit)?
Property supervisor
Facility manager
Resident manager
Leasing agent
The on-site manager is often called the:
specialty manager.
maintenance manager.
residential manager.
facility manager.
The formation of the Resolution Trust Corporation was sparked by the:
Great Depression.
savings and loan crisis of the late 1980s.
invention of the telephone in the early 20th century.
stock market crash of 1929.
Residential properties include those designed and built as __________ residences.
suburban family
safe family
single frame
single-family
During the decade between 2010 and 2020, employment of property and community association managers was projected to increase by
3%.
6%.
9%.
12%.
An asset manager is also known as a(n) __________ manager.
regional
money
on-site
portfolio
At the beginning of the 20th century, __________ were built to accommodate thousands of workers. Because these structures were owned by investors and the spaces needed to be rented promptly with rents collected on time, a need for efficient managers rose.
hotels
skyscrapers
monuments
government buildings
Apartment complexes are examples of:
commercial property.
residential property.
special purpose property.
industrial property.
The property management profession offers:
diversity, job satisfaction, and a highly structured work environment.
earning potential, travel, job satisfaction, a slow-paced work environment, and job security.
a quiet, slow-paced work environment, with limited earning potential.
earning potential, travel, job satisfaction, a fast-paced work environment, and job security.
The __________ supervises the keeping of financial records pertaining to the properties being managed.
accountant/bookkeeper.
on-site manager
administrative assistant
maintenance supervisor
Community apartment projects, stock cooperatives, condominiums, and planned developments are considered:
multiple income developments.
individually purposed developments.
selective use developments.
common interest developments.
Commercial properties include all of the following, EXCEPT:
office buildings.
shopping centers.
single-family residences.
warehouses.
The principle of __________ is the basis for analysis of any market economy and is a major economic influence on the real estate market.
substitution
supply and demand
competition
value
When demand in the market exceeds supply, _________ exists.
saturation
chaos
scarcity
poverty
Based on the principal of supply and demand, when a supply of a type of property does not meet demand, what is the effect on prices and rent?
The prices go down and rents go up.
There is no appreciable effect.
They decrease.
They increase.
Which of the following is a social factor in a neighborhood market analysis?
Building type
Family size
Property tax burden
Rental levels
Rental inventory fluctuates constantly. Which of the following would increase the inventory?
Conversion to other uses
Abandonment
New construction
Demolition
What is the upper turning point of a business cycle?
Contraction
Expansion
Peak
Recovery
An evaluation that determines how much rent a property can yield given the current condition and competing properties within the market area is a:
market rent analysis.
yielding interest analysis.
rental rate survey.
comparable rent survey.
In the supply and demand analysis, which is a factor of supply?
Demographics
Housing starts
Location
Purchasing power
Regional employment affects residential real estate value. When a major employer closes, the loss of employment could cause home prices to:
appreciate.
increase.
decrease.
be unaffected.
What is a vital step during the preparation of a market rental survey?
Adjust rental rates based on the differences of the features and amenities
Comparable properties and disregard rental data from those properties
Guess at the current market rental rate
Ignore market rental and occupancy rate trends
The portion of the market analysis that examines whether a certain type of property is marketable based on the local or regional economy, demand, pricing, and demographics is a __________ analysis.
property
neighborhood
regional
supply
If the actual rent schedule is substantially below the estimated market rent schedule, the property manager must:
consider the probability of raising existing rents to current market levels.
lower the existing rent in order to beat competition.
sell all existing properties at current market level.
take no action
The principle of __________ indicates that a tenant will not pay more to lease a space than for equivalent properties in a given market area.
substitution
equality
rental terms
competition
During a neighborhood analysis, the major economic consideration is if:
pride of ownership exists among the residents.
a sufficient amount of business and household income exists.
any special assessments are present.
a trend is apparent in property values.
Pat is trying to determine which phase of the business cycle the local economy is in. There has been a long period of demand for rental property, in which prices have risen. There are some indications that the market is slowing, but demand is still strong. What is this phase of the business cycle called?
Construction phase
Contraction phase
Expansion phase
Reduction phase
What is necessary in order for a product to have value?
An economic base
Stability
Purchasing power
Economic trends
The basic component of supply and demand is:
income.
competition.
transferability.
utility.
A(n) _____________ is temporary suspension of new building construction in order to control growth.
housing stall
saturation
absorption block
building moratorium
Economic issues to consider in a regional analysis include:
the quality of consumer industries.
building codes.
planning and development.
variances.
Political factors that a property manager must consider when conducting a regional analysis include:
zoning restrictions.
vacancy rates.
transportation corridors.
demographics.
Which of the following is a social factor to consider in a neighborhood analysis?
Employment
Per capita income
Family size
Absorption rates
Which of the following refers to areas where market participants live and work?
Suburban area
Market area
Demographic region
Property region
Social issues to consider in a regional analysis include:
zoning ordinances.
data on commuting times.
community improvement programs.
the availability of playgrounds and parks.
The amount of new construction revealed in housing starts is important because it:
is a leading indicator.
lets us know what happened in the past.
reveals information that is useful in forecasting future trends.
is a leading indicator and reveals information that is useful in forecasting future trends.
If a builder wants to build a project that does not adhere to zoning for the location, the builder must apply for a:
political waiver.
regional slip.
variance.
service code.
What is the significance of preparing a rental survey?
The importance of the data in assessing the property’s social factors
Using the data to finish the regional analysis of the property
Hiring qualified management staff
Obtaining accurate rental rate estimates
When supply exceeds demand, which of the following occurs?
Scarcity
Supply-side economics
Depression
Saturation
__________ provides statistical data on items, such as average income levels, spending habits, and educational background.
An economic base
A real estate cycle
A supply analysis
Demographic information
Local neighborhoods, cities, and counties are all part of the:
principle of competition.
market area.
comparative property analysis.
principle of substitution.
The U.S. Drug Enforcement Agency:
has a three strikes policy regarding drugs on a property.
can seize the property if no action is taken to stop drug use.
provides loans to property owners who cannot afford to install security measures on their property.
requires all property managers to take classes on the dangers of recreational drug use.
By adding lights so that walkways are well lit at all times, the property manager is __________ risk.
adding
reducing
retaining
transferring
Part of the overall risk management program for the property is to create a plan to minimize damage caused by a disaster or emergency. What type of plan is this?
Disaster plan
Emergency stress prevention
Fitness equipment inspections
Tenant recruitment training
The property manager whose tenants work with hazardous substances should refer to the __________ to determine the requirements of managing environmentally sensitive issues.
Environmental Protection Agency
local law enforcement agency
Department of Homeland Security
Federal Emergency Management Agency
Which insurance provides coverage primarily for the liability exposure of an individual, business, or organization?
Building insurance
Casualty insurance
Flood insurance
Renters insurance
Risk management is the process of analyzing exposure to harm or loss and deciding how to __________ the physical and/or financial impact.
eliminate
maximize
minimize
control
The property manager should __________ risk by taking steps to minimize risks on the property.
reduce
retain
transfer
avoid
What are some steps a property manager can take to reduce incidents of crime committed by visitors?
Use an intercom system and instruct tenants only to buzz in other tenants
Require all sales personnel, utility, and repair personnel to agree to a background check before entering the property
Require all maintenance providers to provide proof of security certification
Use an intercom system and instruct tenants only to buzz in people they know personally and require all tenants’ visitors to sign an agreement regarding acceptable behavior on the property
The property manager should designate a(n) __________, who will act as the staff member on the scene of an emergency and will be responsible for providing factual information to the employees’ and tenants’ families.
emergency officer
spokesperson
disaster officer
safety coordinator
__________ insurance is used to cover losses caused by employee dishonesty.
Fidelity
Liability
Casualty
Fire legal liability
__________ is a type of casualty insurance.
Loss of rent
Glass insurance
Regulatory insurance
Builder’s risk
Builder’s risk insurance covers:
mechanical breakdowns, certain devices that transmit mechanical or electrical power, and explosions of high-pressure steam boilers.
the cost of demolition, removal, and cleanup of the site before reconstruction begins, as well as the cost of building the new structure to current building code requirements.
a new building or structure under construction or an existing structure undergoing additions, alterations, or repairs.
liability for accidental injury or property damage that results from either a condition on the premises or operations in progress.
What type of insurance policy can protect an owner from an excess liability judgment?
Excess liability Insurance Policy
Loss Payable Insurance Policy
Umbrella Policy
Actual Insured Policy
NFIP stands for:
Natural Flood Insurance Program.
National Fire Insurance Program.
National Flood Insurance Program.
National Flood Insurance Protection.
If a property manager were to remove the waterslide from beside the swimming pool this could best be described as:
reducing risk.
avoiding risk.
retaining risk.
transferring risk.
The amount the insured must pay when any insurance claim is filed is called the:
deductible.
premium.
rating.
quote.
Which of the following is the first step in risk management?
Assess each risk
Implement strategies for removing or minimizing risk
Identify risks
Investigate the property
Which type of insurance policy covers the amount of loss above the limits of a basic liability policy?
Umbrella
Property
Inflation Guard
Exclusive
__________ is important for protecting sensitive data on a computer system from theft and fraudulent use.
Antivirus software
Firewall protection
Malware
Trust
Why are most tenants required to have renters insurance?
The insurance reimburses the owner for any damage done to the property by the tenant.
The insurance covers employees working in the tenant’s business.
The insurance covers the tenant’s personal property that is stolen or damaged.
The insurance is required by state statute.
The __________ is responsible for evacuating tenants and enforcing safety warnings.
property manager
spokesperson
emergency headquarters coordinator
emergency officer
A property manager should use __________ to block access to computer files from anyone other than the property management company’s employees.
security detectors
antivirus software
closed-circuit television
firewall protection
__________ insurance covers personal property that is stolen or damaged, and pays the expenses of finding a different place to rent while the property is being restored.
Renters
Property
Casualty
Fidelity
Which of the following is a detailed outline of preventative measures taken, which includes information about property improvements, the location of an emergency headquarters, staff training and assignments, and informing tenants?
Disaster plan
Community watch
First aid preparation
Training manual
As a property manager, you have decided to establish several preventive security measures against drug activity on the property. Which of the listed methods applies towards preventing drug activity on a property?
Allow easy access near walkways, exits, or vehicles
Decrease marked security patrol vehicles
Repair broken doors, fences, and windows promptly
Disconnect security telephones that can be used by anyone to alert the police of drug activity
If the property owner does not maintain the insurance coverage required in a lending agreement, the lender has the right to:
decrease monthly payments for the loan.
foreclose on the property.
do nothing.
increase monthly payments by adding insurance costs to the loan and call the loan due to breach of contract and foreclose on the property.
Painting, replacing blinds, and cleaning carpeting is considered what type of maintenance?
Corrective maintenance
Cosmetic maintenance
Preventive maintenance
Routine maintenance
Inspecting a building and identifying trouble spots early to prevent future repairs is an example of __________ maintenance.
routine
preventive
corrective
cosmetic
Operating expenses are expressed in:
quarterly dollars per square meter.
quarterly profits.
annual dollars per square foot for commercial property.
annual dollars per square mile.
For residential property, a property manager will primarily focus his/her maintenance responsibility on the:
areas adjacent to the property.
common areas.
complex areas.
tenants’ cleaning habits.
A property manager who is looking for the best response to maintenance requests should hire:
a resident manager.
on-site maintenance staff.
a contractor.
a subcontractor.
A __________ will create daily reports on the condition of the property, which the property manager uses to determine a building’s maintenance requirements.
common area supervisor
resident manager
property assistant
contractor
Which of the following is a fee that covers the cost for taking care of the elevators, lobby, restrooms, and other common areas in the building?
Common area maintenance charge
Community maintenance charge
Shared facilities fee
Shared residency fee
In order to mitigate sudden and expensive repairs, property managers must:
obtain a credit card with a high limit.
maintain adequate cash reserves.
ignore the expense until cash is available.
complete the repair themselves.
New construction that is extensive can also be referred to as:
deferring.
upgrading.
maintaining.
designing.
Prior to hiring a contractor, a property manager should:
research references.
always seek the lowest price regardless of quality.
obtain past work performance.
research references and obtain past work performance.
Any company that has more than _____ employees will need to follow the Americans with Disabilities Act (ADA).
3
10
15
18
In order to create a realistic budget for a maintenance program, the property manager must:
make effective use of labor, time, and money.
hire a resident manager.
purchase the best and most expensive maintenance contractor.
allow for deferred maintenance.
Which of the following is a commercial property space previously occupied by another tenant and then renovated?
Remodel
Finish-out
Make-ready
Model
Proper procedure for maintenance requests usually involves the:
tenant calling the property owner directly.
tenant completing a maintenance request form.
tenant performing his or her own maintenance on complex jobs.
on-site manager forwarding requests to the property owner.
The most frequent type of ___________ maintenance involves the general, daily upkeep of the property, such as cleaning the common areas and building grounds.
preventive
cosmetic
corrective
routine
Many maintenance personnel belong to _____________, and this will affect the composite of the maintenance staff.
professional organizations
community watch programs
unions
schools
When creating the maintenance program, a property manager should be mindful of maintenance personnel and implement:
uniforms.
higher wages.
a rewards program.
safety practices.
The financial limits a property manager can spend on a service contract before requiring the property owner’s approval are called:
property spending caps.
ceiling service costs.
managerial limitations.
contracting budget caps.
A good resource for property managers to check a contracting company’s references and work performance is the:
local Better Business Bureau.
ADA Database.
Phone Book.
Customer Survey Report
Upgrading and renovating are examples of __________ maintenance.
routine
preventive
corrective
cosmetic
Daily upkeep tasks like housekeeping and cleaning are examples of __________ maintenance.
routine
preventive
corrective
cosmetic
Keeping maintenance records will:
impede preventive maintenance.
increase tenant service interruptions.
minimize costs for the property owner.
accelerate deferred maintenance.
The property owner’s on-site representative who coordinates all building maintenance operations is the:
contractor.
resident manager.
maintenance leader.
property assistant.
Fixing items that need immediate repairs, such as fixing an air conditioning system on a warm day, is an example of __________ maintenance.
routine
preventive
corrective
cosmetic
Trudy manages a large apartment complex. She wants to improve the landscaping at the property entrance and obtains a bid from Best Landscaping for $1,000. Before employing the contractor, Trudy must check the management agreement to see if there are any financial limits on hiring a service contractor before requiring the property owner’s approval. What is the name of this clause in a management agreement?
Bond clause
Ceiling service costs clause
Third party clause
Workers clause
__________ metered refers to a utility company that provides service to one customer, who redistributes the utilities to the occupants within the building.
Master
Individually
Efficiency
Delegation
In order to develop a cost-efficient maintenance program, the property manager must implement:

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